Thanks so much for your interest in our concerts! We hope that the following answers to Frequently Asked Questions might help give a good idea of what to expect when we return to live performances, but do get in touch if you need further info.
What’s the age range for your concerts?
Our concerts are aimed at primary school age children (4 – 12, unless we say otherwise), but this is just a guide and all the family are welcome – it’s up to you and how you think your child(ren) would enjoy it. We often see younger siblings and babes in arms coming along and want you to feel relaxed at a CCC event – we know that you might have to make trips to the toilet or grab a snack and you don’t have to sit through silently! There’s always something for the grown-ups too and it’s lovely to see grandparents and older relatives joining in with the fun – the CCC experience is a multi-generational one.
How long are the concerts?
Our performances run for 1 hour. Pre/post-concert workshops are usually shorter and can last from half an hour to 45 minutes.
Is there an interval?
No, our concerts run straight through.
Where / how can I buy tickets for CCC concerts?
All of our ticket sales are managed by each venue’s box office (there may be a few exceptions for smaller concerts/workshops in rural venues, in which case we will make details clear). The easiest way to find ticket info or links is via our What’s On page or our Facebook events. You can purchase online, by phone or over the counter at the appropriate venue. It is possible to buy tickets on the day of a performance, but it’s often best to book ahead to avoid disappointment.
What are your ticket prices?
Ticket prices vary depending on the size of production and the venue, so we’d ask you to check out the links from our What’s On pages for specific events, but it’s our policy to keep prices affordable and we offer family tickets. We also offer a limited allocation of free tickets for vulnerable groups for most performances. These are strictly for use by local authority social work teams or charitable organisations that we’ve built a relationship with, for instance, working with vulnerable families or care experienced young people. We’d of course welcome new partnerships, so if you work for such an organisation, feel free to contact us for more info by emailing email@example.com
Are kids under 3 / babies required to have a ticket?
Children age 1+ need a ticket, but babes in arms (under 1) go free. Please inform the box office if you’ll have a babe in arms so that the audience number is correct for fire safety.
We ordered tickets online / by phone and they haven’t arrived – can you track them / re-send?
Unfortunately, all tickets are managed by our venue box offices and so we’d ask you to contact them directly as we don’t have any access to box office information or your personal details. If you’re still having difficulty, we can contact the box office from our end just to flag up the issue on your behalf.
Do you organise school workshops / school concerts?
Yes, we typically plan workshops for schools or groups ahead of our symphony concerts with the RSNO at Halloween or Christmas. However, subject to funding, it’s possible to arrange standalone workshops or mini projects relating to our other concerts and we invite you to get in touch at any time if this is of interest.